It is well established that a collective interest is present to reduce the cost of defect reports on projects. This desire is shared by most members of a project from site level, building management and architects/ consultants. Efficiencies are gained by companies using systems that include all
stakeholders. Some of the benefits provided by DefectID to reduce costs for all users on a project are:

1. Single point entry for recording information.

2. Ease of generation of reports and subsequent issuing to all stake holders.

3. Collaboration between project stake holders, and clearer level of communication.

4. Reports represent immediate discovery of items to be addressed.

5. Increase in Quality of works and a lifting of standards across the project works.

An efficient system caters for management and operational staff. Architects and consultants when on site are able to access a single point of entry to record any quality, defect items or issues found at
the time of discovery. Real time reporting provides better accuracy and efficiencies. Items can be recorded and action taken at site when discovered. How many times have we all experienced the burden of creating a defects list at the office after returning from a site visit?

  • Addressing RFI’s
  • Design issues
  • Variations
  • Client design changes

As a result of information transfer to stake holders within a project the quality of work increases across the board. Trades when receiving immediate notifications regarding defects or site issues increase their quality of work as a result. The knowledge of being monitored for defects presents an incentive to complete works to a higher standard. When given the ability to access DefectId, subcontractors have an experience of inclusion in the project. Effectively, the trades become
included in the quality process for the project.

Subcontractors/trades can monitor their own performance and address their internal quality shortfalls, resulting in business benefits and project quality. eg. Reduction in site call backs, reduction in defect lists, more efficient resource scheduling.
Builders need trades that are willing to improve their quality to the expected project standard, Architects and developers desire builders prepared to provide a quality of work to meet their client’s standard and so the quality cycle rotates. DefectId provides the opportunity for the project and stake holders to increase the level of quality, work more efficiently establish better communication on projects without an increase in cost.

One would anticipate that this presents a win-win situation for all.